Outreach Service Team

The Outreach Service Team provides information, advice, advocacy, support and crisis intervention for women, men and their children who experience domestic and/or sexual abuse/violence in the community.

Who is it for?
The Outreach Service is for women and men who are experiencing or escaping domestic or sexual abuse/violence or who have experience domestic or sexual abuse/violence.

An Outreach Worker will arrange to meet the client in a community venue that is safe and fully accessible to provide help and support.

What kind of support is available?

The Outreach Service provides support and advice on a range of issues including:

Making a safety plan
Legal support and protection
Information about welfare benefit and entitlement
Immigration information including women with no recourse to public funds
Discussion of different housing options
Help around child contact arrangements

Due to the extensive knowledge of our Outreach Team, workers can signpost service users that require a more specialist service to those organisations that provide help and make a referral on the client’s behalf.

Manchester Women’s Aid have a specialist Mental Health Worker to provide help and support to our service users experiencing difficulties with mental health issues.

We can arrange for interpreters to assist clients whose first language is not English.

How can I access this service?

You can make a self referral into our service and our trained staff members will provide you with advice on your next step. We also take referrals from statutory and voluntary agencies.

Phone: 0161 660 7999 Monday to Friday 9:30am to 4:30pm
Email: referrals@manchesterwomensaid.org

Outside these hours you can contact the Freephone 24 hour National Domestic Violence Helpline run in partnership between Women’s Aid and Refuge: 0808 2000 247